Bundle and Save!
Bundle your services and save with Canby Telcom! Selecting a service bundle means you'll receive affordable communications solutions and the convenience of doing business with one company for all of your telephone, television, and Internet needs.
Double Play (Internet + Telephone)
Included Services
Local Telephone Line
1.5 Mbps High-Speed Internet
Get online fast with download speeds of up to 1.5/512 Mbps.
High-speed Internet access from Canby Telcom connects you to information and online communities quickly and reliably. Your always-on, personal connection is secure, convenient, and allows you to surf the web and talk on the phone at the same time.
Included with your service:
5 Email Accounts (100MB per email address)
Home Page Space (100 MB per account)
Webmail
Email virus protection
Spam Filtering
Virtual Drive 2 GB File Storage
Exclusive access to ESPN360.com!
150 Minutes Long Distance
We have the long distance calling options you're looking for included with our bundles. Choose from 150 minutes, 250 minutes or our unlimited long distance calling plan!
Voice Mail
Price reflects Basic Voice Mail service. Prices may vary up or down based on service bundle or additional voice mail features added.
Calling Features
Anonymous Call Rejection
How to use Anonymous Call Rejection
Once Anonymous Call Rejection is in place, your telephone will not accept calls from anyone who has a non-listed number or caller ID blocking activated on their phone.
The caller must deactivate the blocking features from their phone if they wish to complete a call to you by dialing *82 prior to dialing your number.
Caller ID Name and Number
How to use Caller ID
When an incoming call is received, a display unit attached to your phone will show the name and number of most calls after the second complete ring. The name and number of the caller, along with the date and time of the call will automatically be stored, even if you do not answer the call.
You can return important calls at your convenience, and ignore unwanted calls. If "Private" or "Unavailable" displays on your unit, it means that the person calling has chosen to block their name and number.
If "Unknown", "Unavailable" or "Out of Area" is displayed, the person is calling from an area where Caller ID is not available.
Caller ID is available in most areas. Compatible display unit required. Not all calls will display a name and number.
Call Forwarding
When you are going out, Call Forwarding automatically sends all your calls to a selected local, long distance, or mobile number. How to set up Call Forwarding Lift the receiver and press *72 (Rotary 1172). When you hear a second tone, dial the number you want your calls forwarded to. After the phone is answered, hang up. If the phone is busy, or no one answers the number you want your calls forwarded to, repeat the first two steps. You will hear two quick tones. Call Forwarding is then active. As a reminder, you will hear a short ring on your phone each time a call is forwarded. Please note that your phone will ring, but you will not be able to answer calls when Call Forwarding is activated. How to cancel Call Forwarding: Press *73 (Rotary 1173). Two tones tell you Call Forwarding is deactivated. Measured service and long distance charges may apply for completed calls.
Call Waiting
Don't miss important calls when you're on the phone. Call Waiting lets you take a second call without ending your first conversation. When you're talking on the phone, a special tone alerts you that someone is calling. Call Waiting also includes Cancel Call Waiting which enables you to turn the feature off before making an important call, or before dialing up to your Internet Service Provider.
How to use Call Waiting
* When you hear the Call Waiting tone, quickly press and release the switchhook or flash key to put the first call on hold and answer the second call.
* Press the switchhook again to switch between callers.
* A party is removed when they hang up.
How to temporarily cancel Call Waiting with a call in progress (requires activation of Three-Way Calling)*
* Press and release the switchhook or flash key to put your call on hold.
* Listen for three brief tones and a normal dial tone, then press *70 (Rotary 1170).
* Press and release the switchhook again to continue your original call with no Call Waiting interruptions.
* When you hang up, Call Waiting will be restored.
*If Three-Way Calling is not activated, you will be charged a 75¢ per use fee
How to temporarily cancel Call Waiting with no call in progress
* To place a call without Call Waiting active on the line, lift the receiver and press *70 (rotary press 1170). When you hear the normal dial tone, Call Waiting is turned off. This procedure works on a call-by-call basis; after each call is completed, Call Waiting will re-activate on the line.
Call Waiting Plus
See who your second caller is before answering the call. After the Call Waiting tone, your special Call Waiting ID display unit will show the name and number of most callers.
How to use Call Waiting Plus
* When you hear the Call Waiting tone, look at your Call Waiting with Caller ID display to see who is calling. Allow two full rings for the caller's information to display.
* If you want to answer, quickly press and release the switchhook to put the first call on hold and answer the second call.
* To remove one party, simply hang up.
Compatible display unit required. Not all calls will display number and/or name. User must also subscribe to Caller ID.
Continuous Redial
How to use Continuous Redial
* When you get a busy signal, hang up, pick up the receiver again and press *66 (Rotary 1166).
* Hang up. Continuous Redial will continue dialing the number for up to 30 minutes.
* When the line is no longer busy, you are notified by a special ring. Simply pick up the phone and the call will connect.
* You can activate Continuous Redial on up to 15 numbers. It will work with most local and some long distance numbers in your area.
* You can continue to place and receive calls while Continuous Redial is activated.
* To cancel Continuous Redial, lift the receiver and press *86 (Rotary 1186).
Available in most areas. Some restrictions apply. Measured service and long distance charges may apply for completed calls.
Last Call Return
How to use Last Call Return
* To find out the number of your last caller, lift the receiver and press *69 (Rotary 1169).
* You will be provided with the number of the caller, even if you were unable to answer the call. Blocked numbers will not be announced.
* If you decide to return the call, simply press (1) and your phone will dial the number.
* If the call you are trying to return is busy, hang up and your phone will continue to redial the busy line for up to 30 minutes.
* When the line is no longer busy, you are notified by a special ring - simply pick up the phone and the call will connect.
* This feature works with most local and some long distance numbers within your area.
* If you do not want to keep trying the number, press *89 (Rotary 1189) at any time to cancel.
Available in most areas. Some restrictions apply. Measured service and long distance charges may apply for completed calls.
Selective Call Acceptance
How to use Selective Call Acceptance
* To establish or change your Selective Call Acceptance list, simply lift the receiver, press *64 (Rotary 1164) and follow the recorded instructions.
* Works with most local and some long distance numbers within your area.
* To cancel Selective Call Acceptance, follow the recorded instructions.
Available in most areas. Some restrictions apply.
Selective Call Forwarding
How to use Selective Call Forwarding
* Lift the receiver and press *63 (Rotary 1163).
* Following the recorded instructions, identify the phone numbers of the calls you want to forward, as well as the number you want calls sent to.
* To turn on Selective Call Forwarding, press 3.
* The recording will ask you to enter numbers into the list. The list refers to the numbers you have selected to be forwarded. You may select up to six different numbers to forward. Forwarded numbers must originate from local or local long distance area.
* Next, the recording will ask you to key in the number where you want calls to be sent.
* When a call you identified is received, it is automatically forwarded to the number you programmed.
* Calls you have not chosen to forward can still be received.
* To cancel Selective Call Forwarding, follow the recorded instructions. The recording will ask you to verify the number where you want calls forwarded to. Follow the steps to verify the number you had chosen, then press 0, then 3 to turn Selective Call Forwarding off.
Selective Call Rejection
How to use Selective Call Rejection
* To block unwanted calls, lift the receiver and press *60 (Rotary 1160) and follow the recorded instructions to enter the phone numbers of "unwanted callers."
* When an "unwanted caller" attempts to call you, a recorded message indicates that you are not accepting calls.
* Even if you do not know the "unwanted caller's" number, Selective Call Rejection can be activated immediately after hanging up from their call. To activate, lift the receiver, press *60 (Rotary 1160), and follow the recorded instructions.
* Up to 30 numbers can be stored in your Selective Call Rejection list. Works with most local and some long distance numbers within your area.
* To temporarily deactivate Selective Call Rejection, press *80 (Rotary 1180).
Available in most areas. Some restrictions apply.
Speed Calling 8
You assign a one-digit code to important, frequently called numbers.
Speed Calling 30
Make calling fast and easy by storing up to 30 frequently called numbers.
Three-Way Calling
Get more done by talking to two people in separate local or long distance locations at the same time.
Priority Call
How to use Priority Call
* Store up to 20 different numbers to be identified with a unique ring.
* To establish or change your Priority Call list, simply lift the receiver, press *61 (Rotary 1161) and follow the recorded instructions.
* Customers with Call Waiting will have their Priority Calls identified by a special tone if they are on another call.
* Works with most local and some long distance numbers within your area.
* To cancel Priority Call, lift the receiver, press *61 (Rotary 1161) and follow the recorded instructions.
Available in most areas. Some restrictions apply. Can not be activated with Selective Call Acceptance on the line.
Other Internet Options
3.0 Mbps High-Speed Internet
Download large documents, photo files, and video with unbelievable speeds of up to 3.0/512 Mbps.
High-speed Internet access from Canby Telcom connects you to information and online communities quickly and reliably. Your always-on, personal connection is secure, convenient, and allows you to surf the web and talk on the phone at the same time.
Included with your service:
5 Email Accounts (100 MB per email address)
Home Page Space (100 MB per account)
Webmail
Email virus protection
Spam Filtering
Virtual Drive 2 GB File Storage
Exclusive access to ESPN360.com!
10.0 Mbps High-Speed Internet
If the fastest download speeds possible are your priority, High-speed Internet 10/1 Mbps is just the thing. Perfect for the online gaming and streaming video with download speeds of up to 10.0 Mbps and upload speeds of up to 1.0 Mbps.
High-speed Internet access from Canby Telcom connects you to information and online communities quickly and reliably. Your always-on, personal connection is secure, convenient, and allows you to surf the web and talk on the phone at the same time.
*This service is available to customers within our Fiber to the Home Network.
Included with your service:
5 Email Accounts (100 MB per email address)
Home Page Space (100 MB per account)
Webmail
Email virus protection
Spam Filtering
Virtual Drive 2 GB File Storage
Exclusive access to ESPN360.com!
Other Long Distance Options
250 Minutes Long Distance
We have the long distance calling options you're looking for included with our bundles. Choose from 150 minutes, 250 minutes or our unlimited long distance calling plan!
Unlimited Long Distance
Enjoy the freedom of unlimited long distance calling at an affordable rate. With unlimited long distance there’s no concern of exceeding your monthly calling minutes. Talk as much as you like, for one low price.
Special rates apply for customers with Double or Triple Play Bundles.
Triple Play (TV + Internet + Telephone)
Included Services
Local Telephone Line
1.5 Mbps High-Speed Internet
Get online fast with download speeds of up to 1.5/512 Mbps.
High-speed Internet access from Canby Telcom connects you to information and online communities quickly and reliably. Your always-on, personal connection is secure, convenient, and allows you to surf the web and talk on the phone at the same time.
Included with your service:
5 Email Accounts (100MB per email address)
Home Page Space (100 MB per account)
Webmail
Email virus protection
Spam Filtering
Virtual Drive 2 GB File Storage
Exclusive access to ESPN360.com!
Essentials TV Package
Includes 19 channels of Economy programming and 91 additional television channels, access to Video-On-Demand programming and TV Caller ID. Essentials service includes 2 set top boxes and remotes.
Service not available in all areas. To receive TV Caller ID, customer must subscribe to telephone Caller ID.
150 Minutes Long Distance
We have the long distance calling options you're looking for included with our bundles. Choose from 150 minutes, 250 minutes or our unlimited long distance calling plan!
Voice Mail
Price reflects Basic Voice Mail service. Prices may vary up or down based on service bundle or additional voice mail features added.
Calling Features
Anonymous Call Rejection
How to use Anonymous Call Rejection
Once Anonymous Call Rejection is in place, your telephone will not accept calls from anyone who has a non-listed number or caller ID blocking activated on their phone.
The caller must deactivate the blocking features from their phone if they wish to complete a call to you by dialing *82 prior to dialing your number.
Caller ID Name and Number
How to use Caller ID
When an incoming call is received, a display unit attached to your phone will show the name and number of most calls after the second complete ring. The name and number of the caller, along with the date and time of the call will automatically be stored, even if you do not answer the call.
You can return important calls at your convenience, and ignore unwanted calls. If "Private" or "Unavailable" displays on your unit, it means that the person calling has chosen to block their name and number.
If "Unknown", "Unavailable" or "Out of Area" is displayed, the person is calling from an area where Caller ID is not available.
Caller ID is available in most areas. Compatible display unit required. Not all calls will display a name and number.
Call Forwarding
When you are going out, Call Forwarding automatically sends all your calls to a selected local, long distance, or mobile number. How to set up Call Forwarding Lift the receiver and press *72 (Rotary 1172). When you hear a second tone, dial the number you want your calls forwarded to. After the phone is answered, hang up. If the phone is busy, or no one answers the number you want your calls forwarded to, repeat the first two steps. You will hear two quick tones. Call Forwarding is then active. As a reminder, you will hear a short ring on your phone each time a call is forwarded. Please note that your phone will ring, but you will not be able to answer calls when Call Forwarding is activated. How to cancel Call Forwarding: Press *73 (Rotary 1173). Two tones tell you Call Forwarding is deactivated. Measured service and long distance charges may apply for completed calls.
Call Waiting
Don't miss important calls when you're on the phone. Call Waiting lets you take a second call without ending your first conversation. When you're talking on the phone, a special tone alerts you that someone is calling. Call Waiting also includes Cancel Call Waiting which enables you to turn the feature off before making an important call, or before dialing up to your Internet Service Provider.
How to use Call Waiting
* When you hear the Call Waiting tone, quickly press and release the switchhook or flash key to put the first call on hold and answer the second call.
* Press the switchhook again to switch between callers.
* A party is removed when they hang up.
How to temporarily cancel Call Waiting with a call in progress (requires activation of Three-Way Calling)*
* Press and release the switchhook or flash key to put your call on hold.
* Listen for three brief tones and a normal dial tone, then press *70 (Rotary 1170).
* Press and release the switchhook again to continue your original call with no Call Waiting interruptions.
* When you hang up, Call Waiting will be restored.
*If Three-Way Calling is not activated, you will be charged a 75¢ per use fee
How to temporarily cancel Call Waiting with no call in progress
* To place a call without Call Waiting active on the line, lift the receiver and press *70 (rotary press 1170). When you hear the normal dial tone, Call Waiting is turned off. This procedure works on a call-by-call basis; after each call is completed, Call Waiting will re-activate on the line.
Call Waiting Plus
See who your second caller is before answering the call. After the Call Waiting tone, your special Call Waiting ID display unit will show the name and number of most callers.
How to use Call Waiting Plus
* When you hear the Call Waiting tone, look at your Call Waiting with Caller ID display to see who is calling. Allow two full rings for the caller's information to display.
* If you want to answer, quickly press and release the switchhook to put the first call on hold and answer the second call.
* To remove one party, simply hang up.
Compatible display unit required. Not all calls will display number and/or name. User must also subscribe to Caller ID.
Continuous Redial
How to use Continuous Redial
* When you get a busy signal, hang up, pick up the receiver again and press *66 (Rotary 1166).
* Hang up. Continuous Redial will continue dialing the number for up to 30 minutes.
* When the line is no longer busy, you are notified by a special ring. Simply pick up the phone and the call will connect.
* You can activate Continuous Redial on up to 15 numbers. It will work with most local and some long distance numbers in your area.
* You can continue to place and receive calls while Continuous Redial is activated.
* To cancel Continuous Redial, lift the receiver and press *86 (Rotary 1186).
Available in most areas. Some restrictions apply. Measured service and long distance charges may apply for completed calls.
Last Call Return
How to use Last Call Return
* To find out the number of your last caller, lift the receiver and press *69 (Rotary 1169).
* You will be provided with the number of the caller, even if you were unable to answer the call. Blocked numbers will not be announced.
* If you decide to return the call, simply press (1) and your phone will dial the number.
* If the call you are trying to return is busy, hang up and your phone will continue to redial the busy line for up to 30 minutes.
* When the line is no longer busy, you are notified by a special ring - simply pick up the phone and the call will connect.
* This feature works with most local and some long distance numbers within your area.
* If you do not want to keep trying the number, press *89 (Rotary 1189) at any time to cancel.
Available in most areas. Some restrictions apply. Measured service and long distance charges may apply for completed calls.
Selective Call Acceptance
How to use Selective Call Acceptance
* To establish or change your Selective Call Acceptance list, simply lift the receiver, press *64 (Rotary 1164) and follow the recorded instructions.
* Works with most local and some long distance numbers within your area.
* To cancel Selective Call Acceptance, follow the recorded instructions.
Available in most areas. Some restrictions apply.
Selective Call Forwarding
How to use Selective Call Forwarding
* Lift the receiver and press *63 (Rotary 1163).
* Following the recorded instructions, identify the phone numbers of the calls you want to forward, as well as the number you want calls sent to.
* To turn on Selective Call Forwarding, press 3.
* The recording will ask you to enter numbers into the list. The list refers to the numbers you have selected to be forwarded. You may select up to six different numbers to forward. Forwarded numbers must originate from local or local long distance area.
* Next, the recording will ask you to key in the number where you want calls to be sent.
* When a call you identified is received, it is automatically forwarded to the number you programmed.
* Calls you have not chosen to forward can still be received.
* To cancel Selective Call Forwarding, follow the recorded instructions. The recording will ask you to verify the number where you want calls forwarded to. Follow the steps to verify the number you had chosen, then press 0, then 3 to turn Selective Call Forwarding off.
Selective Call Rejection
How to use Selective Call Rejection
* To block unwanted calls, lift the receiver and press *60 (Rotary 1160) and follow the recorded instructions to enter the phone numbers of "unwanted callers."
* When an "unwanted caller" attempts to call you, a recorded message indicates that you are not accepting calls.
* Even if you do not know the "unwanted caller's" number, Selective Call Rejection can be activated immediately after hanging up from their call. To activate, lift the receiver, press *60 (Rotary 1160), and follow the recorded instructions.
* Up to 30 numbers can be stored in your Selective Call Rejection list. Works with most local and some long distance numbers within your area.
* To temporarily deactivate Selective Call Rejection, press *80 (Rotary 1180).
Available in most areas. Some restrictions apply.
Speed Calling 8
You assign a one-digit code to important, frequently called numbers.
Speed Calling 30
Make calling fast and easy by storing up to 30 frequently called numbers.
Three-Way Calling
Get more done by talking to two people in separate local or long distance locations at the same time.
Priority Call
How to use Priority Call
* Store up to 20 different numbers to be identified with a unique ring.
* To establish or change your Priority Call list, simply lift the receiver, press *61 (Rotary 1161) and follow the recorded instructions.
* Customers with Call Waiting will have their Priority Calls identified by a special tone if they are on another call.
* Works with most local and some long distance numbers within your area.
* To cancel Priority Call, lift the receiver, press *61 (Rotary 1161) and follow the recorded instructions.
Available in most areas. Some restrictions apply. Can not be activated with Selective Call Acceptance on the line.
Other Internet Options
3.0 Mbps High-Speed Internet
Download large documents, photo files, and video with unbelievable speeds of up to 3.0/512 Mbps.
High-speed Internet access from Canby Telcom connects you to information and online communities quickly and reliably. Your always-on, personal connection is secure, convenient, and allows you to surf the web and talk on the phone at the same time.
Included with your service:
5 Email Accounts (100 MB per email address)
Home Page Space (100 MB per account)
Webmail
Email virus protection
Spam Filtering
Virtual Drive 2 GB File Storage
Exclusive access to ESPN360.com!
10.0 Mbps High-Speed Internet (Fiber Only)
If the fastest download speeds possible are your priority, High-speed Internet 10/1 Mbps is just the thing. Perfect for the online gaming and streaming video with download speeds of up to 10.0 Mbps and upload speeds of up to 1.0 Mbps.
High-speed Internet access from Canby Telcom connects you to information and online communities quickly and reliably. Your always-on, personal connection is secure, convenient, and allows you to surf the web and talk on the phone at the same time.
*This service is available to customers within our Fiber to the Home Network.
Included with your service:
5 Email Accounts (100 MB per email address)
Home Page Space (100 MB per account)
Webmail
Email virus protection
Spam Filtering
Virtual Drive 2 GB File Storage
Exclusive access to ESPN360.com!
Other Long Distance Options
250 Minutes Long Distance
We have the long distance calling options you're looking for included with our bundles. Choose from 150 minutes, 250 minutes or our unlimited long distance calling plan!
Unlimited Long Distance
Enjoy the freedom of unlimited long distance calling at an affordable rate. With unlimited long distance there’s no concern of exceeding your monthly calling minutes. Talk as much as you like, for one low price.
Special rates apply for customers with Double or Triple Play Bundles.
